If you have questions about High Gear Truck Repair you may find the answer below in our Frequently Asked Questions. If you do not see your answer, please contact us. We'll be glad to help.
Where is High Gear Truck Repair located?
High Gear Truck Repair is conveniently located at 341 North Maple Avenue, Purcellville, VA 20132 – behind the Loudoun Stairs office. 540-338-7400 x127.
What are your normal operating hours?
High Gear’s normal hours of operation are Monday through Friday, 6 a.m. to 4 p.m.
Is the High Gear facility secure?
Yes, for security, all vehicles are kept within a gated and locked facility.
Do I need an appointment to bring my vehicle to High Gear?
Appointments are recommended. However, if you have an emergency situation, either call High Gear Truck Repair or bring your vehicle to our repair shop. If your vehicle needs to be towed, we can help arrange towing for you.
What do I do if I have an emergency?
We love to accommodate our clients’ emergencies whenever we can. If you have an emergency, please contact us or call Corey Cather at 540-338-7400 x127 to see how quickly we can respond.
What do I do if my vehicle breaks down on the weekend?
Normally, we do all work during normal business hours. In the event of an after-hours emergency, contact us and we will determine the best solution.
Do you perform road calls?
Road calls are performed on a case-by-case basis. Please contact us if you need roadside assistance, and the best solution will be determined.
Does High Gear Truck Repair provide towing services?
We do not provide towing, but we maintain good relationships with trusted towing service companies. We can arrange to have your vehicle towed to our location.
Can I get a written estimate?
Absolutely. High Gear’s estimates are clearly defined and presented in writing, upon request.
What kind of vehicles do you service?
See our Vehicle Types page for a listing. If you do not see your vehicle’s make and model on the list, please contact us to see if we can help. We may not be able to list all the vehicle types we service.
How do I start a Preventive Maintenance Plan for my vehicle or fleet?
Preventive maintenance is essential to keeping your vehicle or fleet up and running. We’ll get some basic information from you and give you our recommendation on the right maintenance plan for you. Contact us for more details.
What is included in a High Gear Preventive Maintenance Plan?
High Gear provides more detail about Preventive Maintenance Plans on our Services page. For additional details, please contact us.
Does High Gear have warranties on its parts?
Normal manufacturers’ parts warranties are in place and passed along to you. Manufacturers’ warranties vary from part to part, and you’ll receive the details of your warranty when you pick up your vehicle.
Do you provide checkup services for a vehicle I’m interested in purchasing?
Yes, for a small fee we can perform new-purchase vehicle diagnostics. Please contact us so we can arrange to review your potential purchase either in our shop or on location.